Please send an email to if you want to get in touch. Our support team responds to all inquiries within 24 hours.

For complaints call 9165055525 or Send Email

For Query and Subscription Call 9165055525

Head Office

Investment Bulls

shop no. 111, Ground Floor, Raghuleela Mega Mall, Kandivali West, Behind Poisar Bus Depo, Mumbai, Maharashtra - 400067


For complaints call 9165055525

Customer Grievance Policy

Resolving customer grievances suitably and efficiently is paramount for Investment Bulls and the object of this policy is to minimize instances of customer complaints through proper review mechanism and service delivery and to ensure prompt redressal of various types of customer complaints.

Investment Bulls understands the importance of customer service which should be prompt and complete in all respects. To achieve this we have taken adequate measures which allow our customers to reach us in multiple ways and we ensure that all customer grievances are recorded and reference number given to the customer for future follow ups. The internal process in the company takes care of addressing the client request with proper feedback and closing the issue only once confirmed by the client. Internal escalation mechanism exists to automatically forward the issue to next levels based on their importance and time taken to resolve. We ensure the below as part of our internal processes.

  • Customers are to be treated fairly at all times.
  • Customers are fully informed of avenues to escalate their complaints/ grievances within the organization and their rights to alternative remedy, if they are not fully satisfied with the response to their complaints.
  • Complaints made by customers are dealt with promptly and with compassion.
  • We will treat all complaints efficiently and fairly and the interest of the customer will be presented in good faith and without prejudice.
  • We understand the frustration our customers feel when something goes wrong. We will look to you to provide all relevant information; including identifying the issue and the solution you are seeking. In turn, we will do our best to resolve your issue quickly, professionally, efficiently and fairly and keep you informed of the progress.

For complaints call 9165055525 or Send Email

Customer Grievance Policy